Predictions Disruptive forces necessitate bold decisions. Get Your Guide. Get your guide. Predictions A Year To Be Bold will unleash opportunity and disruption across tech, sustainability, marketing, customer experience, and more. Learn More. CX leaders will have to help their organizations contend with out-of-stock products, understaffing, and unhappy customers. Read our most up to date policies and procedures related to the coronavirus.
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Please accept cookies or get more information. Accept cookies. June 30, Julia Pedak. Companies looking to invest in content platform software, also known as enterprise content management, often rely on independent reviews from respected analyst firms to help them navigate this complex process.
Vendors included in the Q2 content platform Wave, for example, are the ones Forrester evaluates as most significant in their market, because they have:. These vendors are positioned relative to the "current offering" and "strategy" axes and their respective scores and weightings place vendors in one of four categories:.
The Forrester Wave for the content platform market evaluates, analyzes and scores the 14 content platform vendors, including the SER Group, based on 25 criteria. Forrester provides full information about the Wave methodology here. As a result of these trends, the authors of the report recommend that prospective content platform customers should look for providers that. Among the Fortune , Forrester works with:. Forrester Clients By The Numbers.
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